IMPORTANT INFORMATION – PRESCRIPTIONS ORDERED FOR YOU BY THE CHEMIST

Posted by: janecarlisle - Posted on:

Dr Taylor and partners

IMPORTANT INFORMATION – PRESCRIPTIONS ORDERED FOR YOU BY THE CHEMIST

Dear patient, from the 1st August 2022 we will no longer be accepting prescription requests from community and online pharmacies.  This is to make our systems safer, more efficient and stop medicine stockpiling.  All repeat prescription requests will need to be made by you, a relative or carer directly from your GP surgery.  You can order your repeat prescription in the following ways;

NHS APPrecommended go to www.nhsapp.service.nhs.uk/login – you can order any time of day

Surgery Online access– you will need to bring in photo ID and proof of address – you can order any time of day

By Emailprescriptions.shaftesbury@nhs.net

By post – you will need to enclose a stamped addressed envelope if you are wanting us to post the prescription back to you.

In person – we have prescription box in the foyer of both surgery buildings.

With all requests please state your name, date of birth, address, items requested, how often you use them, strength and quantity.   When collecting your medication ask your pharmacist for the right hand side of your previous prescription – you can use this when ordering next time.  Please only order what you need each time.

PLEASE NOTE WE WILL NOT BE TAKING PRESCRIPTION REQUESTS OVER THE TELEPHONE

We would recommend ordering your repeat medications 7 days before your previous supply is due to run out

Please note that the collection and delivery of your prescription from your nominated pharmacy will remain the same, it is only the ordering process that will change.

If you or someone you know requires assistance when ordering repeat prescriptions, pleases speak to a member of our reception team.  These patients will receive support to access help.

If you need any further information or have concerns regarding these changes, there are leaflets available in the GP surgery giving more information.

Thank you for your understanding.