There are increasing reports of scam phone calls to users of community equipment.
The scammers are telling people that they have to provide their bank account details in order to receive the equipment that has been prescribed to them by a health or social care professional.
These callers have nothing whatsoever to do with Medequip. Items such as hospital beds at home, toileting aids, bath lifts, rise and recline chairs and other assistive equipment necessary to keep people safe and independent in their own homes are provided by the NHS and local councils though Medequip and are totally free of charge to the user. Medequip would like to remind their service users and others that they should never give out their bank details, their PIN numbers or transfer money. Medequip will never request these details.
Anyone worried that they may have been a victim of this activity should contact their bank immediately. For more information, please contact Medequip Customer Services – London 0208 750 1580 or [email protected]